No. You provide the business information — text, images, services, prices — and Noordpunt Studio handles everything technical.

Noordpunt Studio arranges and connects the domain agreed with you, as part of the website service. You don't need to purchase or manage it yourself.

You do. The domain is handed over to you when the agreement ends, so you're free to use it with another provider if you choose. This is separate from a technical transfer of the website itself, which isn't automatically included — see the next question.

Yes, as part of Website Care. You don't need your own hosting account or any technical setup.

Ongoing support after your site launches: hosting, technical maintenance and troubleshooting, and minor content updates like changing text, prices, opening hours, or swapping an existing image. It's optional, billed monthly, and separate from the one-time build packages.

Hosting, technical maintenance and troubleshooting, and minor content updates. It does not include new pages, new functionality, or a major redesign — those are quoted separately.

Before launch, up to 2 rounds of reasonable revisions are included (text, photo, colour, small layout changes) unless your quote says otherwise. After launch, small changes are covered under Website Care if you have it; larger changes or new features are quoted separately either way. Changes aren't unlimited at any stage.

Yes — it's available as the Website + Booking package, or can be added to a Premium build. It's optional, not forced into every project.

Booking data is kept only long enough to process the appointment and is deleted automatically within a maximum of 24 hours after it was submitted — sooner where possible. You (the business) receive the booking notification by email immediately, and are responsible for keeping your own longer-term records if you want them. Noordpunt Studio doesn't maintain a permanent booking database. Deleting the stored record doesn't remove any copy already sitting in an email inbox.

The agreement has an initial agreed term. After that term, the service can be ended according to the contract. Your website remains available for the paid/agreed service period. Once the service ends, the website may be deactivated according to the agreement. Your domain is handed over to you regardless. Any booking or personal data still held is handled per the retention rules in the Privacy Policy.

If Noordpunt Studio ever needs to end an agreement, the termination terms in your individual contract apply, including any notice period required there. Noordpunt Studio doesn't shut down a client's website outside of what the contract allows.

A technical transfer of the website itself to another provider isn't included in the standard service — that's separate from your domain, which is always handed over. Where a website transfer is requested, it's assessed for technical feasibility, agreed separately, and may involve an additional fee — not every setup can be transferred.

Your domain is handed over to you when the agreement ends, and from that point it's yours to transfer or manage however you'd like — that's a different question from transferring the website build itself, which is covered above.

The individual agreement you sign — covering scope, pricing, payment terms, domain arrangement, and responsibilities — is the source of truth, with a Data Processing Agreement (DPA) added where personal data processing requires one. This website is a plain-language summary, not the contract itself.

Use the contact form, email, or call directly. Reaching out doesn't commit you to anything — you'll get a conversation and a clear quote before any agreement is made.

Yes. Reaching out — by phone, email or the contact form — doesn't commit you to anything.